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Heliocor, 20 Birchin Lane, London, EC3V 9DU +44 (0) 203 006 6405
BETTER ON-BOARDING PROCESSES
dokstor helps financial services companies to risk manage and automate the onboarding of customers. It simplifies the document gathering process, allowing compliance teams to specify the documents requested according to the prospective customer’s risk profile. The requested documents are uploaded by customers (individuals or corporates) into the client’s records, powered by the dokstor operating system. The client decides the extent to which the validation process is then automated (using AI and other tools) or subject to manual control. Safe, secure, seamless.
WHAT IS DOKSTOR?
It is an AI enabled system that accelerates and simplifies on-boarding of customers, whether individuals, corporates or employees. It eliminates the paper chase and creates a clear, audit-friendly record of validated identity documents and the decisions taken to approve them.
dokstor’s on-boarding process removes the administration overhead of collecting photocopied documentation.  It moves the process from one driven by the client to one that is self-administered  by the end-customer, saving time for all concerned. Effectively the client and self-configures what the document requirements are according to its risk appetite, then the customer on-boards themselves. The client's internal team moves from a labour intensive administration function to an efficient, exception-based, high value-add approach.

Documents are captured, machine read and tagged with their own metadata (information about the owner of the document) and securely stored in your own record depository (not ours!).  As a result, much of the administrative overhead is removed whilst errors are also reduced. Significant cost is stripped from the process, for both the on-boarding team and the sales teams.  And the end-customer enjoys a slick and efficient process.

ALL DOCUMENTS IN ONE PLACE

dokstor simplifies and automates the process of on-boarding customers by automating the capture, validating, and storage of ID documents. Dokstor also automates the process of identifying when documents are out of date and the requesting of replacement documents, configurable according to the client's policies on re-KYCing of customers. 
Document Repository
Stores customers' confidential documents securely and encrypted so you never need to go searching for them again.
Alerts and reminders
Sets reminders in advance when your documents are going to expire.
GDPR compliant
The dokstor App makes it easy to share and send documents to financial institutions when they need to be used for KYC and On-boarding. Done in a GDPR compliant manner.
Fast Employee Onboarding
Easy and simple for employees to manage and send all the documentation when they are hired, allowing the HR team to focus on higher value added activities.
DOKSTOR MOBILE
A mobile app for capturing information and document for on-boarding clients. For the individual, it is a secure and well-organised way to keep track of all of life's most important documents. Safe behind the phones biometrics. Shared only with those you want. And never stored on our servers.
DOKSTOR OPERATING SYSTEM
A document management system that manages the sharing of documents and their metadata and manages the process of requesting replacement or updated documents and the sharing of these with all partners.
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ROBOLITICS™ KYC / ON-BOARDING MODULE
Manage the on-boarding processes, stores copies of client documents locally and manages responsibilities under GDPR reference client documentation
dokstor’s on-boarding process removes the administration overhead of collecting documentation. Instead it moves the process to one that is self-administered by the customer, saving time for all concerned. Effectively the customer on-boards themselves, and the internal team moves from a labour intensive administrative function to an exception-based, high er value-add approach. 

Documents are captured, machine read and tagged with their own meta data (information about the owner of the document) and shared with the secure Document repository in your onsite installation of Robolitics™. As a result, much of the administrative overhead is removed whilst errors are also reduced. Significant cost is stripped from the process, for both the on-boarding team and the sales teams.
Benefits
  • Faster on-boarding
  • Faster document gathering
  • More accurate data loading metadata from the document not re-typing data
  • Auto-sharing of updated documents, reducing the number of re-KYCing events (because the clock is automatically reset)
  • Ability to identify reused documents (fraud detection or account linking)
  • Ability to use documents data to auto-fill application forms.
  • Significant reduction of cost both in the KYCing and on-boarding process
  • Artificial Intelligence to support the validation of identity documentation decisions.
  • Automated Processes for CDD, EDD and Simple Due diligence of Registered Companies